There is absolutely no dearth of information on how to make a hotel reservation today. In spite of this, why is it that we do sometimes get into a fix trying to make a reservation in a hotel. If there is one thing that we tend to do is, waiting till the last moment to make a reservation. There will be people who tell you that if they were aware of the fact that they had to reach a particular place, they would have made the reservation early enough. This is not always possible and that is why we end up reaching the doors of a hotel, only to find that a room is not available, because prior reservation was not done.
There are a few points that need to be kept in mind if you want a proper and confirmed reservation to be made every time you need to travel and stay in a hotel. Some of them are:
oTry to plan your trip as much in advance as possible.
oGive yourself a few options when it comes to dates, this way you might be able to find more than one option when you are looking for suitable accommodation.
oIf you are too busy to check things for yourself, you could get one of your staff to it. This would be possible if you were in a position of authority. If on the other hand, this was not possible, it would be good for you to take some time off and check for yourself, the details about the hotel that you intend to reserve a room in.
oIf you are not familiar with the place that you are going to, you need to find out where exactly the hotel is located. In fact, it would be better if you knew how far the hotel is from the airport or station.
oIt would help if you got to know what other special facilities, the hotel has on offer. For instance, if the hotel has a gym, or a pool table, you know that after you have finished your days work, you can unwind and really relax. This could be a good way to relax, even while you work.
Whatever be the parameters that we try to set, we always to tend to think or rather take a hotel for granted. This is probably the chief reason why we are not able to plan our reservations as they should be planned.
If you are not a business person, and you wanted to stay in a hotel, while on holiday, then you need to look at making reservations from a totally different angle. Here the emphasis would be on comfort and extras a hotel where you could do more than just stay. For instance, if you were traveling to Thailand, on a holiday, you would want to do much more than just sit in your room. Planning and making necessary reservations become even more important when you are on holiday.
Hotels and resorts are places of rest and relaxation where a weary traveler or businessperson can rest his or her head. Ensuring that they are run like clockwork and satisfy guests needs are professionals with a hotel management degree or diploma who work in all elements of full service lodging operations including: front office, food and beverage, housekeeping, sales and marketing, accounting, human resources, and more. With 8,356 Canadian hotels, motels, inns and resorts accommodations that employ 378,000 people now is a great time to obtain a hotel management education and enter this field.
To meet the growing demand for hotel and resort managers, Centennial Colleges Hospitality Management Hotel and Resort program admits students at three points during the year (September, January and May). To begin their hotel management education at this institution, students must present at minimum an Ontario Secondary School Diploma (OSSD) or equivalent or be 19 years of age or older. Also required is a compulsory English 12C or U credit, skills assessment or equivalent. Possession of minimum admission requirements does not guarantee admission to the program.
Once accepted, students attend courses that are designed to offer them a hotel management education that results in the knowledge and ability to link directly into the industry at the conclusion of the program. This is achieved through a full range of business practices (marketing, human resources, and finance and industry operations as applied to the accommodation industry) in lectures and through an industry field placement. The practical aspect of Centennial Colleges hotel management education allows students to apply what they have learned in their courses to the real world and build valuable relationships with employers that will give them the upper hand over their competition.
Once they complete their hotel management education, study, students will have the skills to be successful managers in their chosen area. Organizations that hire Centennial College graduates: Delta Hotels & Resorts, Fairmont Hotels & Resorts, Four Seasons Hotels & Resorts, InterContinental Hotel Group, Marriott Hotels & Resorts, Starwood Hotels & Resorts, Hyatt Hotels & Resorts, Wyndham International and Choice Hotel.
Additionally, those who wish to continue their hotel management education may do so via articulated programs with select universities, institutes and professional associations. These partnerships allow students to apply academic credit towards further study and include: Athabasca University, Switzerlands International Hotel Management Institute, Vancouver Island University, University of New Brunswick and Royal Roads University in British Columbia.
Hotel Receptionist is a person employed in a hotel whose main duty is to answer the telephone and receive visitors. He or she either meets in person or answer through phones and provides first impression of the hotel to the guests.
Hotel industry is rapidly developing and adapting to the requirements of our modern lifestyle. Given below are some common interview questions that come up again and again during interviews for the post of hotel receptionist.
1. What roles and responsibilities lie on the shoulders of a hotel receptionist?
A hotel receptionist has to perform numerous important duties. They are responsible for answering visitor inquiries about a hotel and its services, directing visitors to their destinations, sorting and handing out mail, answering incoming calls on multi-line telephones, filing, records keeping, keyboarding and performing a variety of other office tasks, such as faxing or emailing.
2. What occupation specific tasks that you have undertaken in your previous hotel?
The occupation specific tasks that I performed in my previous hotel include handling telephone inquiries, managing customer relations and providing exemplary services. I also welcomed guests, deal with room bookings, cancellations and handled general requests made by guests during their stay.
3. How do you manage and handle unhappy customers?
It is very significant for any hotel to satisfy their customer. Sadly unhappy customers are part and parcel of running a hotel. Well, I usually handle unsatisfied customers by listening them. The main thing a disgruntled customer wants is to be heard. So I let them speak first and thereafter I try to solve their problem.
4. Why do you wish to become a hotel receptionist?
It is the most general and commonly asked interview question. One has to tell reasons as to why he or she fits into this position. You have to tell how your studies, skills, experience and personal qualities will contribute to the work of the hotel. Think of all the positive traits in your personality that makes you suitable for the job.
5. Why did you left your last job?
Do not speak badly about your previous employer. You can chivalrously answer this question by saying that there was no growth scope in my previous hotel that is why I left it. I am looking for a company with long term growth opportunities.
It is very important to be prepared for an interview. During the course of an interview, you may be asked various questions. Just one bad answer can stand out and cost you the job. So prepare well before appearing for an interview.
During the Caribbean Marketplace event hosted by the Caribbean Hotel and Tourism Association (CHTA) in the Bahamas, leading international hotel chain Choice Hotels International announced plans to expand its business in key Caribbean holiday destinations including Aruba, Barbados, Puerto Rico, Trinidad and Tobago and the United States Virgin Islands.
While these markets form part of Choice Hotels long term strategy, spokespeople for the group have stated that opening new Jamaica hotels in 2012 are part of the company’s more immediate plans. Bill Clegg Regional Vice President for Brand Performance and Programs of Choice Hotels International, pegged Jamaica as one of their top five target markets in 2012 in a nod to the growing popularity of Jamaica holidays. We are very keen on re-establishing our presence in Jamaica and driving more business to an already robust tourism destination within the region noted Mr Clegg.
While the Choice Hotels Group is keen to launch its economy and midscale brands to offer affordable Caribbean hotels it is now most excited at the prospect of launching its luxury brand: the Ascend Collection. Choice Hotels provides the opportunity for historic, boutique or otherwise distinctive independent Jamaica hotels to be part of the of the luxury Ascend Collection brand through its membership programme. Jose Salvador Icaza, the Caribbean Franchise Development Director for Choice Hotels International stated the following of the membership programme, Hotel members benefit from our powerful marketing and reservations systems, education and training, and are given the tools to strengthen their commitment to service excellence We’re excited about Ascend and hope to bring Jamaica online in the near future.
Choice Hotels eagerness to launch in Jamaica is part of a growing trend of hotel groups seeking to gain a foothold in the Caribbean island as it continues to prove itself as one of the leading Caribbean holiday destinations. Many people anticipate that the upcoming 2012 Olympic Games will thrust the island further into the spotlight with high hopes of another dominating performance from track and field star Usain Bolt as well as other top performing Jamaican athletes.
Tourism officials in Jamaica have acknowledged the 2012 Games as a key marketing opportunity that can lead to a substantial increase in the number of people booking holidays in Jamaica. Minister of Tourism and Entertainment Dr. Wykeham McNeill noted that the islands sports personalities would be key in building the islands tourism brand and marketing Jamaica holidays to travellers from key international source markets.
In 2009 you experienced the fever Bolt crated at the 12th IAAF World Championships in Berlin. Well its only gotten bigger because Bolt was adding to Jamaicas past Olympians and world record holders. Today the list goes on and on with Asafa Powell, Yohan Blake and Veronica Campbell-Brown, Dr Wykeham said.
Athens Airport Hotels – Hotel Medusa
The seafront 3(***)star Hotel MEDUSA is located in Artemida, a popular Athens Airport Hotel on the East Coast of Attica washed by the Southern Eboan Gulf, 25 km East of Athens, only 6km from Athens International Airport and 3,5km from the new Exhibition & conference centre “Metropolitan Expo”. The hotel is open all year round and provides 12 twin bedded and 2 four bedded rooms (most of them with sea-view), providing all necessary amenities for our guests.
Take Advantage of our 2010 Special Offer
From 1st January 2010 – 31st March 2010 45 per night when you stay at least 2 nights!
For the summer period of 2010 we do have special rates, which you can find at Hotel Medusa’s page here.
Price includes a delicious breakfast but no transfer from/to Athens International airport.
Welcome to Medusa Hotel! Always Here to Offer You The Best Short or Long-Term, Vacation Experience!
If you are seeking to escape from the daily routine and constant strain, Hotel Medusa is the right place for you. Discover a little paradise in the area of Artemis (Loutsa): an idyllic hotel, which is the boast of this locality… You don’t want to lose this unique sunrise from the view of your room in front of the sea!
You will never be hungry here. Noon and night, our delicious dishes are waiting for you to taste them. We can take orders for people who have a special diet (vegetarians, children etc.).
Your coffee or beverage can be accompanied by one of the delicious, delectable desserts of our menu.
Hotel Medusa can also offer his 380 square meter restaurant accommodation for parties, seminars and special events during the whole year. Due to our very close distance from Athens International Airport, we can host almost any event you wish.
Upon request, we can always host your event really nice that fits your needs.
Hotel Medusa is the ideal destination for every season of the year and an opportunity for you to discover the beauty of Attica.
We are looking forward to seeing you…here in our nice family hotel.
2, Artemidos Avenue, GR-190 16,Artemis,Greece
el: +30 697 4733083
Fax: +30 22940-85.403
The magic land of Rajasthan is unmatched with any of the states in the country, because of its heritage, culture, sand dunes and lush green forests. Bestowed with natural beauty, it is one of the best places for your vacations, as it offers a lot to explore with relic, preserved for the travelers.
There are hotels in every city of Rajasthan to serve their global tourists. The Rajasthan Hotels serves their guest with contemporary facilities and amenities. They give you a royal treatment with their calm and excellent staff service.
Oberoi Udaivilas Palace, Udaipur:
Located near Pichcola, Udaipur it is one of the best royal heritage hotel in Rajasthan. Designed in Mewari style, it shows the rich culture and tradition of royalty.
Chowki Dhani, Jaipur:
Chowki Dhani, a typical village module resort, is a blend of ethnic with modern comfort. Comprising of nine cottages, 33 royal cottages and 8 Haveli suites, it is one of the best hotel in Jaipur, which not only is a place to stay in but also helps you to get into the village environment with its rural type interior.
Phool Mahal Palace, Ajmer:
Once belonged to a Royal family, located at a peaceful area of Kishangarh, in Ajmer, Rajasthan, Phool Mahal Palace is a well-known and luxury hotel in Rajasthan. It is near Gundalao Lake, which will surely soothe your eyes and soul.
Bhanwar Niwas Palace, Bikaner:
Located in Rampura Street of Bikaner, it is one of the magnificent palaces in entire Bikaner. It has 24 beautiful rooms decorated meticulously by artisans of Bikaner.
Fort Rajwada Hotel, Jaisalmer:
Situated on Jodhpur-Barmer Link Road, Jaisalmer, surrounded by sprawling greenery, is one of the ideal forts for the visitors looking for the blend of luxury, comfort, heritage, and elegance. With 65 rooms designed lavishly, it is a perfect place to spend your Rajasthan vacations.
There are many other Rajasthan Hotels at your service, serving you the best.
By Pari Syal Photography: Courtesy the architect
The newly opened Danube City (DC) Towers, Austria’s highest building by Parisian architect Dominique Perrault houses the Spanish hotel chain Meli International with the -57 Restaurant & Lounge’ offering a breathtaking 360-degree view over Vienna.
Launched on the same day as the Towers, Feb.26, 2014, the new -Meli Vienna’, is as striking as the building itself. The uniquely designed 250m high skyscraper has a spectacular glass facade and the hotel is anointed with floor-to-ceiling windows, offering an amazing view of the Danube River and the city skyline.
Your very firts steps into the lobby and up the spiralling staircase take your breath away. As the arresting element of the lobby restaurant, -The Flow’, the imposing staircase also serves as an entre to the large ballroom on the first floor. The hotel boasts 1,079 sq m of flexible event space, grand ballroom, and 8 partially combinable conference rooms, apart from being completely equipped with signature restaurants and state-of-the-art amenities, integrated with cutting-edge technology.
Meli Vienna with its new standards of international lifestyle occupies 18 of the 58-floor DC Towers and houses 253 exquisite rooms, including 40 design suites and 200 sq m Presidential Suite with 180-degree panoramic views. The top two floors of the tower are occupied by the -57 Restaurant & Lounge’ that offers a spectacular 360-degree view over Vienna.
The interior is a fusion of minimalist design and monochromatic colour schemes in a purist ambience. An intense sensory experience prevails as one experiences a play of chiaroscuro elements throughout, prancing on a material and textural palette that is rich, and uber chic. The quiet, subdued colour schemes, fine materials and the visual qualities of the folded faade, which gives the tower its distinct liquid, immaterial character, reflecting on a malleability constantly adapting to the light, are ingeniously mirrored in the interiors.
In fact, the physicality of the interior spaces is tangible with its exposed or rather -not-hidden’ structural framework. Stone and metal used in lobbies and circulations contribute to the tower’s generous and reassuring physicality. -The aim is to get the basic horizontality of the city and the public space to coincide with vertical trajectories,- says the architect.
The DC Tower is also the first sustainable or -Green Building’ in Austria.
India’s biggest and longest festive season is here. This is the time when you meet your friends, relatives and extended family to exchange warmth, love and gifts with each other. And this is what which makes this celebration more special and enticing. So this year why not make it more special and grand with outdoor location party, filled with luscious meal, tempting delights and cozy ambience mixed with the fun and frill in the presence of your closed ones.
There are many which have very decent restaurant services at their place. They present most delicious food in the city and have great experience in handling the domestic and foreign cuisines. Hotel Lohias is one of the hotels around airport which is very standard and has special arrangements for group dinners and gatherings. Providing luscious food and delicious dishes of all regions and cuisine, Lohias have years of experience in filling the food with rich Indian flavors. Currently they are preparing special menu for several other Deepawali parties about to happen during the season. It is the best Hotel near Delhi Airport which is very decent and have great standard to suit your status and reputation if you want to boast it amongst your relatives.
For other purposes as well, Hotel Lohias is very amiable and accord destination. Your entire accommodation requirements can be fulfilled here as the rooms available here are very finely furnished and equipped with extraordinary facilities and amenities. Branded settings, cozy environment, A/C, LCD with Satellite channels, comfortable king size bedroom and exquisite interiors are some of the highlights of the hotel. The tariff of the hotel is very affordable and categorized as the providing a very suitable junction to suit your pocket as well as need.
Hotel Lohias is smartly located at very cordial distance from national as well as International airport. If you are a traveler, you might have heard about the near about hotel establishments in airport area. Hotel Lohias is a part of that industry but stands out of the crowd because of the extraordinary making and the most prompt situation.
So in short, whatever the requirement is, Hotel Lohias fits in your every requirement and suits the most modernistic requisite of yours. Come and explore the best of the facilities, features and charm of this hotel which makes it the most decent location to bank upon when you are in the city and looking for some fun around you.
The city of Chicago has amazing choices when it comes to hotel accommodations . Therefore, if you are planning to go on a vacation, Chicago is definitely a great choice. You can find hotels from inexpensive to lavish accommodations in Chicago. You may not know this but Chicago is considered to be one of the top tourist destinations because of its spectacular views including its natural beauties. Booking ahead of time is a great idea if you want to avail of discounts whether you would want to stay at the luxurious Congress Plaza Hotel or any other hotels in the downtown area. With thousands upon thousands of travelers, you could have a difficult time getting a place to stay if you don’t make advance reservations. Of course, when you want to get the best deals, timing is always important. You need to be aware of the peak and slack seasons and check out whatever packages will apply within such time frames. Room rates will definitely be affected by these seasons, therefore, it’s wise to know them beforehand before getting to the city. Knowing about these things would be difficult especially if you are a tourist therefore, employing a travel guide is a wise decision because they can give you all the necessary information that you will be needing when it comes to choosing a hotel to stay.
As you make your choice, also consider proximity issues. Choosing to stay in affordable hotels which are near great views and attractions is a wise idea if you are into sightseeing. Choosing a hotel which is near the business capital is also good if you are on a business trip. But you don’t have to worry because Chicago offers ample alternatives, either way. Of course, the more options you have, the more you need to research on the different hotels you can stay in, including their exact location, their rates, perks and distance from the airport and other transportation stations.
Travelers have this common mentality that price equals quality which is a very big fallacy. This isn’t applicable at all times. You may be surprised to know that there are affordable hotels in Chicago that offer great service and amenities. However, if you have extra leeway in your budget and would like to taste the city in luxury, then you can opt for the luxurious hotels which, themselves, could be tourist attractions.
City Seasons Group announces General Manager of new hotel in Muscat
Muscat March 2011 City Seasons Group has announced Manu Madan as General Manager City Seasons Hotel Muscat to lead the opening of the new property.
Manu Madan brings 23 years of experience in the hospitality industry, all based primarily in the Middle East. Madan previously worked for City Seasons Group opening a City Seasons Hotel Dubai in 2009, returning in January 2011 as General Manager City Seasons Hotel Muscat.
“I am excited about the synergies of the new City Seasons Group and of course the opening of our first hotel in Oman” Madan said.
“The hotel opened in March with a very modern, contemporary feel to it and is the first of its kind in Muscat, offering an array of restaurant choices, health club facilities and superb meeting facilities, as well as significant amenities in the guest rooms,” he says.
After moving to the Middle East in 1988, Indian born Madan, began his career in Dubai as Sales Executive for The Metropolitan Hotel, Habtoor Group. Over the next 15 years, Madan stayed with the same hotel, being promoted to Director of Sales after the first 10 years, then to Executive Assistant Manager Sales and Marketing in 2002 and Group Director of Business Development in 2003. In 2004, Madan was given the opportunity to head up The Metropolitan Hotel, Dubai as General Manager, where he stayed for the next two years.
Other executive appointments followed as General Manager at the Metropolitan Palace Hotel, Dubai; General Manager at the City Seasons Hotel Dubai and General Manager at the Habtoor Grand Resort & Spa, Dubai.
Madan enjoys travelling and has visited many countries all over the world through his work including Hong Kong, South Africa, Europe, USA and the Middle East.
Notes for the Editor
About City Seasons Hotel Muscat
Located in the Diplomatic area of Muscat the City Seasons Hotel Muscat is a luxury hotel with 269 spacious rooms and suites. It boasts a convention centre that is second to none; offering four meeting rooms, two boardrooms and a large ballroom for up to 350 as well as convenient vast underground parking. The hotel has also included a health club with roof top swimming pool with Sauna, steam room and Jacuzzi with separate facilities for ladies and gentlemen while three diverse restaurants ensure that local diners as well as in-house guests have a choice of dining options.
For further information please contact:
PR & Marketing Manager
City Seasons Hotel Muscat
Mobile: +968 989 18066